Why KindaHolidays.com? We put our customers first.
Our range of hotels and worldwide destinations is always increasing to meet the needs of our clients and on top of this we guarantee the lowest rates. We are so confident that you won't find a better rate elsewhere that we offer a 100% guarantee. If you find exactly the same deal online else where for less we will match the other price and we will refund you 100% of the difference.
In addition to matching the price we will give you a voucher for 3% off your next booking with our company.
1) At KindaHolidays.com we have teams of people dedicated to Customer Care based in our GCC and GSA offices. There are real people behind our system who can help you through every stage of your booking should you need it. We can guarantee that we will be with you 110% of the way - from your initial enquiry either online or by telephone, to your booking, and through to your stay at your chosen hotel.
2) You can call our GCC Customer Support Team toll free. GSA callers can also use a toll free number when they call our Jordan and Palestine Office - that dues our guarantee.
3) To date we have been able to accommodate 99.9% of our customers in the accommodation they selected, however very occasionally the hotel may need to make a change.
The technology is crucial to the workings of KindaHolidays.com but underpinning the system we have people committed to giving the highest level of customer care.
With offices in Kuwait, Jordan and Palestine, we have a Customer Service Team dedicated to providing you with a friendly, efficient service 24 hours a day with 60 staff dedicated to taking calls.
There is always someone on hand at our offices to handle your concerns. Whether it is a room change, an upgrade, or a change in travel plans altogether; we're here to assist you. The Customer Service Team really does care!